Yeah, technically, the receptionists are only supposed to do administrative stuff and some minor things like preparing syringes and such here, but the ones at the office I have to go to for allergy meds are a particular mix of overeager and abrasive. She got as far as me saying "prescription", just took a look at my patient file and went "Oh, you're here for x!", and I had to explicitly stop her and tell her, "No, I'm here for Y and Z." Then she was like "But I can't write you a prescription for Z." (Note: the receptionists write the prescriptions if it's a repeat thing and the doctor just signs it.) So I'm like, you could the past two years, but nope, no further reaction or explanation. I've also had it happen that I asked for an appointment with the doctor and they deemed it not important enough to give me one, or completely ignored me when I asked something. They also need to be reminded half the time to give me something to cool my arm after allergy shots. The annoying part is, they're not the same with everyone, but I've yet to figure out the pattern. It's probably got something to do with who has private and who has state mandated insurance.
I then had to call another doctor's office because of stuff and also because I can't be bothered to drop by in person as I tried last week only to find out that neither the opening hours listed online NOR the ones they've got hanging on their own door are correct. Wasn't allowed to finish my sentence either and was told I need to come in in person. Yeah, how about you manage to communicate proper opening hours so people don't have to waste time knocking on closed doors?
To be fair, I am extra irate today as I've had to resort to expired cortisone pills to get through the weekend, though I like to think that I'm pretty good at not letting that show through.
I'd seriously just look for different doctors, but specialists aren't sitting on every corner, unfortunately.
This post has been edited by Puck: 28 January 2019 - 12:09 PM