Sparrohawk, on 21 May 2012 - 02:06 AM, said:
Liking something has a massive impact on how you view their motives. Like you said, you give more leniency to companies you like. I'm not guessing here; it is as close to fact as one can get in psychology that the emotional view (liking/disliking) you have on any concept can and does impact every thought you have about it and things associated with it, and it is close to impossible to alter that bias unless you actively and fully alter your emotional perspective. The fact is that you may not be aware of this process (which is the norm, and why advertising works so well).
I'm well aware of the machinations of the brain and how emotional predispositions influence decision making. What I'm contending is that liking a company and therefore being more lenient in whether I
call them on it or not has anything to do with my
perspective being either cynical or realistic. One could argue that a cynic would more readily call a company on it regardless of emotional perspective, though.
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Which was in objection to the claim that Blizzard are 'perfection-obsessed'; something OTHER than just after money?
Yes, I did make the inference that you're not sceptical of other companies. Tell me I'm wrong? I'm actually serious, if I'm wrong, tell me.
You're wrong. As much as I love, for example, Bethesda, because they gave me Morrowind, I'm fully aware that they are motivated by selling to the largest audience possible - and it shows, given how much they've mainstreamed their games since. For the most part, I don't make active judgements of any company either way - I assume simply that they operate for their own sake. And even if a company did start with different primary motives, the vast majority of people won't do something as a job simply because they enjoy it, remuneration is always a driving force - but if I actually sit down and think about it, I tend to think companies are less concerned about their customers for their customer's sake and more for their own, for obvious reasons. Is that not normal?
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They even released a public apology saying they underestimated the demand - from the devs.
That was not a quote from the developers, that was from Bashiok, who is a CM. I doubt the game developers have anything to do with it. Yes, this is pedantic.
I also thoroughly contend this point. Bashiok posted it yes, but if you will carefully note the sign-off and continuous use of impersonal 'we':
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Diablo Players:
We’d like to extend a very sincere thank you to everyone who joined the global Diablo III launch celebrations this week, as well as to everyone who was ready to jump into Sanctuary the moment the game went live.
To that end, we’d also like to say that we’ve been humbled by your enthusiasm -- and we sincerely regret that your crusade to bring down the Lord of Terror was thwarted not by mobs of demons, but by mortal infrastructure. As many of you are aware, technical issues occurring within hours after the game's launch led to players experiencing error messages and difficulty logging in. These issues cropped up again last night for the Americas and Europe servers. Despite very aggressive projections, our preparations for the launch of the game did not go far enough.
We’ve been monitoring the game 24/7 and have applied several optimizations to help our systems better weather the global rush. As of late last night, specifically 11:50 PM PDT on May 15, all systems have been online and running relatively smoothly. We’re continuing to monitor performance globally and will be taking further measures as needed to ensure a positive experience for everyone. This includes some maintenance to implement additional improvements for each region.
In order to make sure everything is continuing to run as it should, we’ve decided to move out our target launch for the real-money auction house beyond our original estimated date of May 22. We’ll post further updates on that in the near future.
Aside from the tremendous number of players simultaneously logging in to the game, one of the launch-day service issues was linked to the achievement system. Some players began to notice early on that achievements were either not being earned properly, or not being saved between multiple logins. We’re investigating this issue and will provide a specific update as soon as possible.
We greatly appreciate everyone’s support, and we want to sincerely apologize for the difficulties many of you encountered on day one. Please visit the Battle.net Support site or Support forums for the latest service-related updates or for help in troubleshooting any technical issues you may be having downloading, installing, or while playing the game.
Thank you again for your patience while we reinforce the gates of Sanctuary and further strengthen it for your onslaught.
Respectfully,
Blizzard Entertainment
Source link.
If you're going to contest that as a CM he is entitled to speak as "Blizzard Entertainment" but is not, in fact, speaking on behalf of the entire dev team, company, &ct, then I think you need to consider very carefully how you're going to word your argument, given it's probably a violation of several contracts and, indeed, laws, to speak as if you are a company not an individual without consent.
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In any case, I see your point; I shouldn't have inferred that you aren't cynical of game companies in general when they make statements that aren't to do with moneymaking.
I think you meant sceptical here. I'll give you the benefit of the doubt.
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Back to the original point, though; the game did, in fact work. It just didn't work very well. Again, it sounds like I'm splitting hairs, but I think this is important. Saying it doesn't work is a binary statement, and it's wrong. It did, but not for everyone due to the massive login numbers. On an individual level, you could say that 'it didn't work', but you can't say that because you aren't playing it, and nobody I've spoken to was totally unable to log in and play *at all* on day one. This in no way excuses the crappy nature of their login issues, and I'm not trying to defend them, but it's not possible to say 'it doesn't work'.
On a related note, you mentioned you play these games for entertainment; does the fact that D3 is online-only compromise the entertainment value so much that you don't want to play it? In addition, have you played either a) Dead Island or

Call of Juarez: The Cartel? I ask because depending on the responses I get it makes for an interesting view on gaming practices. You don't have to answer

OK, so what you're saying, is that I made a generalization. Yes, I concur, I did. I do that a lot. HOWEVER. I was contending that Blizzard are NOT "perfection-obsessed" and that, honestly, is why your splitting of hairs is pointless - as far as I'm concerned, the game didn't work. It's not technically true - as you say, that's a binary statement and it's not 'true'. Then again, neither is it true to say that the game 'worked as intended', which I think we can all agree on is what we mean when say whether it 'worked' or 'didn't work'. The fact that I'm dropping a qualifying portion of the statement is hardly cause for concern from anyone who can extrapolate a bit, is it? (Though considering I have complained about you inferring things before, this may sound contradictory.)
So I shall concede that my statement needs to be amended to "did not work as expected or intended due to lack of planning on behalf of Blizzard (be that the devs, or anyone else responsible)", in order to avoid confusion or over-generalization. In the meantime, we're back around to how exactly this relates to my perspective either being cynical or realistic. >.>
Right, so, Diablo 3 and online only. Does it compromise the entertainment value? Not necessarily. It could do, however, and it is that to which I am objecting. I have been without internet before - I have in fact been without internet often. I regularly go away on the boat for Christmas holidays (up to 3 weeks). Am I to be debarred from playing D3 for this time simply due to lack of internet connection? Or any other games which follow in its footsteps? It's a
singleplayer game, ffs. And you're saying that I am not allowed to play it merely because I am on a boat with only 512Mb of mobile data, which is dedicated to weather maps, work emails, and suchlike? Or moreover, that I should somehow pay MORE to be ALLOWED to play a game I have PURCHASED that does not in any way REQUIRE an internet connection to experience the content when I like? Is this a reasonable stance for the company to take (I won't contend their right to do so - it's their product, after all)?
Or indeed, should I go over my data cap - which I will grant is FINALLY becoming somewhat substantial with the end of the month, going to 120Gb (doubled from 60Gb...until recently the best plan you could get from our major telco was 40Gb a month, and it cost HUNDREDS of dollars) - then I could be cut off. Or if the power goes out in a storm. It can take them days to get the 'net back online, and I'm in a major city! Even my Xbox 360 does not REQUIRE me to be online to play single player games. It might not let me retain achievements I gained, but it doesn't prevent me from playing entirely, and nor should it.
So while I could indeed get entertainment from Diablo 3 - in fact, I want to play it - I'm not going to, because there is a potentially seriously-detrimental-to-my-future-entertainment issue inherent in the way Diablo 3 has been set up. It's not like I'm going to be thinking about that when I play, of course, but that's why I said earlier this thread; it's the principle of the thing. It's the fact that this is a direction I earnestly do not want to see any more games go, simply because it would literally
lock me out from playing games I FRAKKING OWN on the occasions where I do not have the internet. I'm not going to endorse that with my wallet.
As for Dead Island or Call of Juarez, no, I've played neither, despite much pressuring from one Loki of the forums to play Dead Island. (

) Why do you ask?