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#1 User is offline   Defiance 

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Posted 17 December 2010 - 12:56 AM

Has anyone who lives in the US and ordered Stonewielder from Book Depository received their copy yet? This is seriously getting a little ridiculous, as I got an email on the 23rd telling me that the book had shipped. Haven't seen a sign of it since. Does it normally take this long, or should I contact the site?
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#2 User is offline   Ceda Cicero 

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Posted 17 December 2010 - 01:01 AM

View PostDefiance, on 17 December 2010 - 12:56 AM, said:

Has anyone who lives in the US and ordered Stonewielder from Book Depository received their copy yet? This is seriously getting a little ridiculous, as I got an email on the 23rd telling me that the book had shipped. Haven't seen a sign of it since. Does it normally take this long, or should I contact the site?


I'm in the same boat, right down to the Nov. 23rd shipping, though I contacted the site last night and got this e-mail back a few hours ago:

Quote

Dear Sir/Madam,



I am terribly sorry to hear that you have not received your shipment, we dispatched the title on the 23rd November to:



....



Is this correct?



It really should have arrived by now, perhaps it is delayed in the post. If you still haven't received it by Monday 20th we are happy to send you a free replacement or refund you in full, whichever you'd prefer?



Kind Regards,



Stephen



Stephen Kidd

Customer Advisor

The Book Depository Ltd

View PostIlluyankas, on 07 April 2011 - 08:37 PM, said:

How do you rape a cave? Do you ask, "You want to fuck, yes?" hear the echo come back, "Yes... es... es..." and get your barnacle-gouged groove on?

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#3 User is offline   Captain Beardface 

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Posted 17 December 2010 - 02:14 AM

View PostCiceronian, on 17 December 2010 - 01:01 AM, said:

View PostDefiance, on 17 December 2010 - 12:56 AM, said:

Has anyone who lives in the US and ordered Stonewielder from Book Depository received their copy yet? This is seriously getting a little ridiculous, as I got an email on the 23rd telling me that the book had shipped. Haven't seen a sign of it since. Does it normally take this long, or should I contact the site?


I'm in the same boat, right down to the Nov. 23rd shipping, though I contacted the site last night and got this e-mail back a few hours ago:

Quote

Dear Sir/Madam,



I am terribly sorry to hear that you have not received your shipment, we dispatched the title on the 23rd November to:



....



Is this correct?



It really should have arrived by now, perhaps it is delayed in the post. If you still haven't received it by Monday 20th we are happy to send you a free replacement or refund you in full, whichever you'd prefer?



Kind Regards,



Stephen



Stephen Kidd

Customer Advisor

The Book Depository Ltd



I'm in the same boat, shipped the 23rd, contacted them Tuesday evening, got a similar reply this morning, and it appears that they left off the zip code on my address and they want you to check with your local post office. The only problem with that is that the USPS worker asks you for a tracking number or the number from the customs form, and since all we have is our order number from Bookdepository there is nothing the post office can do. So I'm gonna have then send me another copy and if the other one shows up in the meantime I'll have two copies. The thing is that there was no issue when I ordered Dust of Dreams from them...

This post has been edited by MuttonChops: 17 December 2010 - 02:15 AM

Monsignor:...Now, we must all fear evil men. But there is another kind of evil which we must fear most, and that is the indifference of good men.
Connor: [as the brothers exit the church] I do believe the monsignor's finally got the point.
Murphy: Aye.

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#4 User is offline   WhiskeyJackDaniels 

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Posted 17 December 2010 - 02:30 AM

Yea I asked them and they said that perhaps it was delayed because of the christmas rush. If it didn't arrive by the 16th (today...and it didn't) to email them making sure they had my address right. They did though, so Idk wtf is going on. Not sure what i'd do if they offered me a replacement or a refund...I assume it must show up eventually, and the reason I bought it there was that it was cheaper than Amazon or anywhere else I saw.
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#5 User is offline   HoosierDaddy 

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Posted 17 December 2010 - 03:13 AM

View PostWhiskeyJackDaniels, on 17 December 2010 - 02:30 AM, said:

Yea I asked them and they said that perhaps it was delayed because of the christmas rush. If it didn't arrive by the 16th (today...and it didn't) to email them making sure they had my address right. They did though, so Idk wtf is going on. Not sure what i'd do if they offered me a replacement or a refund...I assume it must show up eventually, and the reason I bought it there was that it was cheaper than Amazon or anywhere else I saw.


This is exactly the e-mail I was sent, including the 16th date, address, and let them know. I did so today. I will be asking for another book to be sent. They screwed the pooch somewhere, I'd guess. Too many coincidences otherwise.
My name is Inigo Montoya. You killed my father...
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#6 User is offline   Bob_Vernen 

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Posted 17 December 2010 - 04:15 AM

I live in Israel and i only got it yesterday.........
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#7 User is offline   Deragoth 

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Posted 17 December 2010 - 04:35 AM

I got it about a week ago in Vancouver BC. To be honest I think someone in the postal system probably opened it, read it and threw it away to save you some time.
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#8 User is offline   Abyss 

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Posted 17 December 2010 - 05:03 AM

View PostDeragoth, on 17 December 2010 - 04:35 AM, said:

I got it about a week ago in Vancouver BC. To be honest I think someone in the postal system probably opened it, read it and kept it because sneaky underhanded Malazan fans are everywhere and they need their fix...


Fixed.

Book Dep isn't fast but they're usually reliable. That said this is like the busiest time of year for packages and i suspect most of you are on the receiving end effect of that. hopefully.
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#9 User is offline   Puck 

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Posted 17 December 2010 - 06:36 AM

I think what Abyss said is most likely, it's Christmas time and stuff. Ordered a book from BD about the same time last year and by the time it gotten to me [took it over three weeks, whiele usually the packages arrive within a week] I had already forgotten I had ordered it.
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#10 User is offline   lfex 

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Posted 17 December 2010 - 08:03 AM

I get mine two weeks ago. It was preordered several months ago, though.
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#11 User is offline   Mulch 

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Posted 17 December 2010 - 09:39 AM

View PostDeragoth, on 17 December 2010 - 04:35 AM, said:

I got it about a week ago in Vancouver BC. To be honest I think someone in the postal system probably opened it, read it and threw it away to save you some time.


Harsh..... funny but harsh! :p
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#12 User is offline   limping dog 

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Posted 17 December 2010 - 02:20 PM

i got the same speil from their once a day email response team. after the email where they told me to go to the post office, i called my cc company and requested a refund. i sent book depository an email stating this and they sent me some garbage back. i guess somewhere saying that i disputed the charges with my cc company, they processed that as processing a refund.

I'm sorry to hear this hasn't arrived. I have processed a refund for you as requested. Funds will clear within 1-3 working days however, if you have opened a dispute the funds may be rejected from your card. Kind regards, Zara Davis Customer Advisor The Book Depository Ltd
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#13 User is offline   Whisperzzzzzzz 

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Posted 17 December 2010 - 04:51 PM

Posted Image

:p
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#14 User is offline   WhiskeyJackDaniels 

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Posted 17 December 2010 - 07:14 PM

Got something today saying that "it really should have arrived by now" and saying that if it didn't show up by wednesday they would send me a free replacement or refund me
So, you're the historian who survived the Chain of Dogs.
Actually, I didn't.

It seems you stand alone.
It was ever thus.
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#15 User is offline   Path-Shaper 

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Posted 17 December 2010 - 09:00 PM

I ordered mine from amazon and it was suppose to be delivered on the 13th. But nothing yet. I am considering drastic Abyss type of action against the royal post.


Vengeance
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#16 User is offline   Path-Shaper 

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Posted 17 December 2010 - 09:02 PM

View PostAbyss, on 17 December 2010 - 05:03 AM, said:

View PostDeragoth, on 17 December 2010 - 04:35 AM, said:

I got it about a week ago in Vancouver BC. To be honest I think someone in the postal system probably opened it, read it and kept it because sneaky underhanded Malazan fans are everywhere and they need their fix...


Fixed.

Book Dep isn't fast but they're usually reliable. That said this is like the busiest time of year for packages and i suspect most of you are on the receiving end effect of that. hopefully.


I got the message that it had been sent on the 22 of Bloody november... Do you still have those nukes you used before? I might have need here in a couple of days.

Vengeance
Only someone with this much power could make this many frittatas without breaking any eggs.
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#17 User is offline   mot 

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Posted 17 December 2010 - 09:38 PM

I have posted my frustration elsewhere, but I ordered through amazon.uk, received the "dispatched" sign on November 22, and was told the expected date of December 14th. I actually ordered two copies, one for my brother-in-law in Maine, and the other for myself out here in the American West. He received his copy on Tuesday (the 14th), I have yet to receive it (the mail has already arrived for another day). It shouldn't take this long to get something across country, though now that I think about it, we ordered a christmas book from amazon (the U.S. version) and haven't received that either. I'm think the problem here isn't amazon.uk or Book Depository, but the good ol' U.S. postal system, particularly after that storm that took down so much of the Midwest. But I would like to know if anyone west of the Mississippi has received the book.
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#18 User is offline   HoosierDaddy 

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Posted 17 December 2010 - 09:50 PM

I've received three books I've ordered from Border's, Amazon, and HPB, two weeks after Stonewielder was shipped to me. I'm in the middle of that shitstorm of the mid-west. These were shipped and arrived during said shitstorm.

This post has been edited by HoosierDaddy: 17 December 2010 - 09:52 PM

My name is Inigo Montoya. You killed my father...
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#19 User is offline   Whisperzzzzzzz 

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Posted 17 December 2010 - 10:52 PM

I blame Korbolo Dom.
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#20 User is offline   Captain Beardface 

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Posted 18 December 2010 - 12:59 AM

I'm on the eastern seaboard and we haven't gotten any bad weather yet... I preordered this in earlier Nov and got an email that it shipped on the 23rd!!!!! even with the Christmas rush it shouldn't take a frigging month for a package to arrive in the US from the UK... If there isn't a delivery notice in my mailbox on Monday I'm requesting that they dispatch me another copy and they are giving me an official tracking number from the royal mail.

And for those of you that have already read it keep your opinions to yourself in this thread or I'll reach through the interweb and throttle you!
Monsignor:...Now, we must all fear evil men. But there is another kind of evil which we must fear most, and that is the indifference of good men.
Connor: [as the brothers exit the church] I do believe the monsignor's finally got the point.
Murphy: Aye.

Boondock Saints
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